Patient and Family Resources
Thank you for choosing Kent Hospital for your health care. Our team of health care professionals and support staff is committed to providing you and your family with safe, high-quality care for the entire time you are here, whether you have come in through the Emergency Department or for an outpatient visit.
To help prepare you for your hospital visit, we have our Patient Information Guide, an explanation of your rights and responsibilities as a patient here, and forms you may choose to complete to outline your advance directive.
Friends and family can call the hospital at (401) 737-7010, ext. 34285 for a report on your condition. The best time for a family member to call the unit for information is between: 9 a.m. and 2 p.m. or 4 p.m. and 11 p.m.
When you are admitted to the hospital (or in the emergency department if you arrive there first), an identification band will be attached to your wrist. This contains important information and should not be removed at any time during your stay. This identifies you to all who care for you and is another safety measure for your protection.
Family Activated Safety Team (FAST)
The Rapid Response – Family Activated Safety Team (FAST) provides you with extra help when you have concerns about your own care or the care of a family member. By dialing 33278 from any hospital phone, you and your family member will receive a quick response. Within minutes, Rapid Response FAST members will arrive to your room to address your needs.
When to Call the Fast Hotline
- If there is a noticeable change in you or your family member and you feel the care team is not recognizing or addressing the concern.
- If, after speaking to a member of the health care team, the patient/family continues to have concerns on how care is being given, managed or planned.