Understand the basic daily charge, insurance coverage, financial counseling options, and more.
We make every effort to provide to the hospital community the highest quality food possible.
The Hospitality Shop is located just inside the main entrance of Kent Hospital. Explore our shop items.
You have the right to ask for medical interpreter services at any time.
Learn how to obtain a copy of your medical records or birth certificates.
Your medications can be refilled and picked up at our main pharmacy location at Kent Hospital, or mailed to your home.
Kent Hospital supports the rights of our patients. The hospital follows state and national laws to protect patient rights.
Members of the Pastoral Care department visit patients and their families offering spiritual counseling.
Thank you for choosing Kent Hospital for your health care. Our team of health care professionals and support staff is committed to providing you and your family with safe, high-quality care for the entire time you are here, whether you have come in through the Emergency Department or for an outpatient visit.
To help prepare you for your hospital visit, we have our Patient Information Guide, an explanation of your rights and responsibilities as a patient here, and forms you may choose to complete to outline your advance directive.
The Rapid Response – Family Activated Safety Team (FAST) provides you with extra help when you have concerns about your own care or the care of a family member. By dialing 33278 from any hospital phone, you and your family member will receive a quick response. Within minutes, Rapid Response FAST members will arrive to your room to address your needs.
Care New England is committed to providing high quality healthcare. Our Patient & Visitor Code of Conduct supports us in providing a safe, caring, and inclusive environment in all our spaces.
Words or actions that are ill-mannered, racist, discriminatory, intimidating, or harassing are not welcome. This includes but is not limited to:
If the Code of Conduct is violated, we will discuss the incident with you. We will always carefully consider your response before we make any decisions about future care at Care New England
Some violations of this Code may lead to patients being asked to make other plans for their care and future non-emergency care or leave the hospital or office for a determined amount of time.
If you witness or are the target of any of these behaviors, please report it to a member of your care team and/or a security officer if you are in the hospital.
The purpose of this Transgender Patient Policy is to ensure that Kent Hospital, a CNE Affiliate, offers professional, competent, considerate, respectful timely care in a safe environment that fosters the patient’s comfort and dignity, and is free from all forms of abuse and harassment, including abuse or harassment based on gender identity or gender expression.