COVID-19 Information

Emergency Care

Professional Care Available 24/7

Staffed by board-certified emergency physicians and experienced emergency nurses, Kent Hospital’s Emergency Department (ED) is the second-largest in the state of Rhode Island. Caring for nearly 70,000 patients annually, the Kent ED ranks among the top 10 percent nationally. 

The provider and triage model has dramatically reduced waiting time to see an emergency medicine provider and overall length of stay, resulting in patient satisfaction scores that rank the Kent ED as one of the best performing in the nation in the area of patient satisfaction and experience of care.

Wait time: Keep in mind that new patients arrive frequently, and some conditions require more immediate attention. How long you wait to see a medical professional varies.

Contact Information

Emergency Department
Kent Hospital
455 Toll Gate Road
Warwick, RI 02886
P: (401) 736-4288

Express Care
111 Brewster Street
Pawtucket, RI 02860
P: (401) 729-2304

If this is an emergency call 911.

Emergency Department and Urgent Care Visits

  • When to go to Urgent Care
  • When to go to the ED

There are times when health issues arise, and scheduling an appointment with a medical provider may not be possible. Our physicians and clinicians in Care New England Express Care treat urgent health-related injuries and ailments such as cuts, sprains and strains, minor traumas, cold, flu, and headache. All patients are served, regardless of insurance or ability to pay.

See your primary care doctor, Care New England Express Care or a local urgent care for most typical health conditions, including:

  • Colds
  • Coughs
  • Ear infection
  • Minor burns or injuries
  • Sore throat
  • Sprains

Emergencies are those situations that pose a danger to your life or risk permanent injuries. Including but not limited to:

  • Allergic reactions – severe or life-threatening
  • Animal bites
  • Broken bones
  • Change in mental status such as confusion
  • Chest pains
  • Coughing or vomiting blood
  • Difficulty breathing or shortness of breath
  • Difficulty speaking
  • Fever or flu-like symptoms
  • Severe or persistent vomiting or diarrhea
  • Sudden dizziness, weakness; changes in vision
  • Sudden or severe pain
  • Suicidal or homicidal thoughts
  • Uncontrolled bleeding

Features of Our Emergency Department

  • Gym doctor with a patient checking her ankleIncreased space and capacity to respond to community growth and demand
  • Enlarged patient care spaces with 47 treatment bays
  • Negative pressure isolation rooms
  • Dedicated behavioral health care rooms
  • Focus on patient confidentiality, comfort, and privacy
  • Televisions in most ED treatment bays
  • Improved space for families to visit with patients
  • Comfortable waiting area for families.
  • Easy parking for patients and families
  • Improved patient flow processes and reduced wait times
  • Fully electronic medical record to enhance medical care and patient safety
  • Digital radiology to improve diagnostic efficiency
Highlights

Our highly skilled and specialized physicians, nurses, radiologists, and other staff at Kent Hospital provide compassionate care for people with all types of emergency healthcare needs.

  • Intensive, compassionate care for critical, life-threatening illness or injury.
  • Emergency care for medical conditions such as chest pain, shortness of breath, falls, fractures, bleeding, dehydration, and severe injuries and pain, as well as for less serious conditions.
  • We are sensitive to and respect the diversity of all of our patients.
Collaboration with Our Other Departments
Victims of Sexual Assault

Kent Hospital strives to provide care that respects the emotional and physical needs of sexual assault victims while respecting the privacy and safety of a victim and collecting evidence as part of the protocol through the State of Rhode Island.

The examining provider and staff will follow the following best practices: 

  • Assess the victim’s understanding and needs
  • Collect, identify, and preserve evidence quickly and efficiently
  • Conduct an examination privately
  • Continuity of care from the beginning of the exam to the end
  • Ensure the victim understands the medical and legal process before obtaining written consent for an examination
  • Explain crime reporting options
  • Maintain confidentiality of records and discussions
  • Offer the option of an advocate to come to provide additional support to the victim
  • Provide secure language interpreter services
  • Provide victim-centered medical response
  • Provide referrals for further medical care and follow-up
Responding to An Emergency
  • Steps to Follow During An Emergency
  • Stroke Symptoms
  • Heart Attack Symptoms
  • Allergic Reaction and Anaphylaxis Symptoms
  • Check for danger. Protect yourself and the injured person from further injury if you are in a dangerous environment.
  • Stay calm and take deep breaths.
  • Look at the problem and do not simply react
    • Assess what has happened; look at symptoms
    • Do not move victims unless absolutely necessary for patient safety
    • Check for broken bones
  • Call 911 if you are unable to bring someone to an emergency room
  • Balance: Watch for the sudden loss of balance.
  • Eyes: Check for sudden vision loss or double vision.
  • Face: Ask the person to smile. Does one side of the face droop?
  • Arms: Ask the person to raise both arms. Does one arm drift downward?
  • Speech: Ask the person to repeat a simple phrase.
  • Time: If you observe any of these signs, call 9-1-1 immediately.
  • Sudden pain or discomfort in the chest
  • Pain in the arms, jaw, neck, shoulders, or upper abdomen
  • Shortness of breath

Not all heart attacks come on abruptly. Symptoms may be different for some individuals, including involving indigestion. 

Learn More About Heart Attack Symptoms >>

Anaphylaxis is the most severe form of allergic reaction. It is a medical emergency and can be life-threatening. Symptoms can appear seconds to minutes or even hours after.

Some symptoms include:

  • Change in heart rate
  • Difficulty breathing
  • Dizziness
  • Hives
  • Loss of consciousness
  • Very low blood pressure
  • Wheezing
  • Hives, flushing, and itchiness
  • Difficulty breathing
  • Wheezing

Care New England Express Care

Although often more expensive than seeing your own physician, urgent care is less expensive than an emergency room visit. An urgent care center usually offers immediate access to simple laboratory procedures. Non-urgent conditions can generally wait for treatment by scheduled appointment in a primary care office, while medical emergencies involving trauma should go straight to an emergency room.

The goal of the Care New England Express Care program is to make sure you have access to care when you need it if your Primary Care physician isn’t immediately available. 

The Care, Right Here application is also available for virtual urgent health care needs and can be used on a smartphone, tablet, or computer.

Location

111 Brewster Street
Pawtucket, RI 02860
P: (401) 729-2304

Hours

Sunday - Tuesday: 8am-4:45pm
Wednesday: 8am-7:45pm
Thursday - Saturday: 8am-4:45pm
Saturday Closed